Strategic Accounts Manager 

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Location: Multiple Locations, SK  
Number of Positions: 2 
Salary: $89,422 - $119,230 (based on education and experience)  
Type of Position: Permanent Full Time  
Closing Date: 04/03/2025 

Competition Comments: Position may be located in Regina, Weyburn, Estevan, Swift Current, Moose Jaw or Yorkton

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SaskTel is on the lookout for a Strategic Account Manager to join our Corporate & Mid-Market Business Sales team!

Are you a dynamic sales professional with a passion for technology and a talent for building strong customer relationships? In this unique role at SaskTel, you’ll serve as a Strategic Accounts Manager for Mid-Market and Corporate businesses. You’ll help them leverage SaskTel’s Broadband, IBC, Smart Services, and Security solutions across Saskatchewan and beyond. This isn’t just any sales role—it’s an opportunity to be at the forefront of technology-driven business solutions, working with inbound leads and, telesales, and our door-to-door sales team, while also identifying new opportunities to drive revenue and expand SaskTel’s impact.

In this exciting role, you will get to collaborate with industry leaders, sales teams, and internal partners to craft innovative solutions tailored to each customer’s needs. From initial consultation to closing deals and ensuring seamless implementation, you’ll be the trusted expert who translates technology into business success. You’ll have the autonomy to develop competitive sales strategies, leverage emerging trends, and help shape SaskTel’s evolving portfolio of business solutions.

If you’re looking for a career where you can make a real impact, drive business growth, and lead the way in delivering cutting-edge technology solutions, this is the role for you! Join us and be part of a team that’s shaping the future of business connectivity!

GENERAL ACCOUNTABILITY

Establishes thought leadership and credibility via a thorough understanding of industry needs and opportunities, establishment of key influencer relationships, and successful execution of demand generation strategies. Influences and aligns to corporate strategy to ensure SaskTel is well positioned to meet customers’ ICT service needs. Collaborates with Sales Account teams and proactively engages key industry leaders/accounts to identify, propose, negotiate and contract new Managed and Emerging services. Develops customer relationships in highly competitive environments to evolve and maintain long term, stable, and profitable business relationships. Collaborate with partners on joint sales opportunities and communicate as required with channel partners for positive customer experience.

SPECIFIC ACCOUNTABILITIES

Industry Leadership

1. Ensures growth in revenue from IT sales by managing strategic relationships with customers and ensuring that SaskTel IT products and services meet their business needs.

2. Responsible to understand and influence client strategies through interviews, meetings, presentations and client education to develop a position for SaskTel ICT products, services, expertise and capabilities to maximize competitive advantage.

3. Establishes relationships and credibility with customer’s executive team by establishing relationships, participating in industry events/associations and through awareness, consultation and recommendations regarding SaskTel solutions that address customers’ short and long-term business requirements.

4. Ensures customer satisfaction is met or exceeded as it relates to the customers’ expectation of SaskTel.

5. Facilitates and participates in joint strategic planning with customers to share short and long-term goals and direction.

6. Responsible to be SaskTel’s in-market community representative focused on enhancing SaskTel’s IT image with business and political leaders and providing positive corporate citizenship for SaskTel.

Revenue Generation

1. Identify, pursue, negotiate and execute contracts that support growth in SaskTel ICT services

2. Develops and employs flexible and dynamic competitive sales strategies.

3. When appropriate, briefs and involves SaskTel Executive in the account.

4. Influences and leads cross-functional teams, including Sales Engineers and supporting teams in the successful sales of SaskTel services.

5. Remains engaged on behalf of customers throughout the delivery process ensuring that the service and Customer Delivery Model meet customer needs.

QUALIFICATIONS

1. Degree or certificate in Business, Engineering, Computer Science, or equivalent experience with extensive relevant sales/consulting experience in ICT services.

2. Thorough knowledge of ICT services including:
   a. Networks
   b. Data Centre & Managed IT Services
   c. Unified Communication & Collaboration
   d. End User Computing & Application Managed Services
   e. Security Services

3. Demonstrated ability to interpret and effectively communicate technological concepts to customer c- suite and technical leaders and industry stakeholders.

4. Outstanding consultative selling, analytical skills and business acumen with demonstrated knowledge of business fundamentals including finance, marketing, business, planning and communication.

5. Extensive knowledge of competitive communication industry trends, ICT issues and technologies.

6. Experience leading strategic projects involving cross- functional groups (project management skills or previous experience in customer projects an asset).

7. Strong customer service orientation.

8. Excellent ability to plan and organize in a self-directed environment.

9. Excellent decision-making ability.

10. Valid driver’s license.

#LI-POST

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This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.