Account Representative (ISR) 

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Location:  North Battleford, SK  
Number of Positions: 1 
Salary: $34.87- $48.71/hour (will be determined based on education and experience) plus the opportunity to earn additional sales incentives   
Type of Position: Permanent Full Time  
Closing Date: 01/14/2026    

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Are you passionate about building connections and shaping the future of technology in Saskatchewan’s business landscape? As an Account Representative- Incented Sales Rep, you’ll be at the forefront of assessing and fulfilling the information and communication technology  service needs of SaskTel customers. Your role is an exciting blend of prospecting new opportunities—through personal research, networking at industry events, and collaborating with internal and external partners—and crafting bespoke solutions that leverage SaskTel’s cutting-edge products and services. Empowered to drive strategic revenue growth and customer satisfaction, you’ll nurture relationships with business leaders, present innovative proposals, and guide clients from initial engagement through to successful implementation. This position offers the chance to evolve your skills alongside emerging technologies, while being part of a team that values your creativity, initiative, and expertise.

A defining feature of this role is the stewardship of business accounts that are Indigenous-based business accounts in the northwest region of Saskatchewan, as well as well as other business clients across this region, reflecting the vibrant communities and organizations throughout the northern region. You’ll maintain sales coverage and ensure continuity across a vast area in the northwest region of our province. Your efforts will be central to fostering meaningful collaboration and cultivating relationships that contribute to the success of SaskTel ! 

POSITION OVERVIEW
Responsible to utilize SaskTel sales methodologies to proactively identify, research, and contact existing or potential new customers to gain an understanding of their business needs and initiatives. This includes the identification of potential opportunities from individual research and prospecting, attendance at company/ industry events or referrals from other SaskTel sales channels. Develops customer relationships by conducting needs analysis, creating solutions, proposals, and presentations to secure sales opportunities. Partners closely with other internal sales roles and Account Executives/Strategic Accounts Managers, internal partner organizations including marketing, finance and operations personnel, for proposals and delivery and also external/ third party resources. Establishes and meets personal, strategic and/or customer-based revenue results for SaskTel business products and services.

TYPICAL DUTIES & RESPONSIBILITIES
(Not all inclusive or applicable to all assignments)
1. Accountable for maintaining and growing SaskTel business products and services revenues, customer base and market share.
2.Seeks out, qualifies and acts on market/customer business solution opportunities. Actively works to understand customer business requirement motivators and partners with Account Executives/Strategic Account Managers to close sales.
3. Analyzes customer needs and determines, develops, and delivers business solutions that solve identified business problems.
4.Develops and maintains a strong working relationship with key decision makers, owners, department heads or communication contacts to ensure acceptance of solution, successful sales negotiations and long- term customer relations.
5.Manages and tracks customer sales opportunities including identifying decision makers, timelines, specific qualifications, and enters the data accurately and consistently into CRM and other tracking tools.
6.Responsible for generating market awareness of SaskTel’s business product capabilities through such activities as customer events, customer information sessions, etc.
7.Recommends solutions, prepares and develops proposals and delivers sales presentations.
8.Works with the customer post sale to validate the value of SaskTel solutions, ensure overall customer satisfaction, and proactively negotiate new and/or existing customer contracts.
9.Works with Business Sales & Enablement teams to proactively protect revenues, maintain working relationships and ensure strategic and/or individual sales targets are met.
10.Assists in developing and updating customer accounts and business sales plans.
11.Obtains customer commitment, negotiates conditions of sale and presents documentation for authorization.
12.Develops and maintains a working knowledge of SaskTel’s products, services, systems, and pricing options as well as emerging technologies and competitive threats.

QUALIFICATIONS
1.Degree in Administration/Commerce/Computer Science/ Engineering with a thorough knowledge of Sales techniques typically gained with 2 years of experience in a sales/marketing/technical role OR Diploma in Administration/ Electrical Engineering/ Electronics Engineering/Computer Science Diploma in Information Systems /Computer Technology with a thorough knowledge of Sales techniques typically gained with 3 years of experience in a sales/marketing/technical role OR University Certificate in Business Administration with a thorough knowledge of Sales techniques typically gained with 5 years of experience in a sales/marketing/technical role OR Level 30 English with a thorough knowledge of Sales techniques typically gained with 6 years of experience in a sales/marketing/technical role.
2.Thorough knowledge of one or more of the following:
a)    Internet, networks & data services
b)    Wireless business services
c)    Unified communication, collaboration & voice services
d)    Technology devices e.g. Smartphones, Tablets, etc.
e)    Security & Smart Services e.g. Smart Wifi, Smart Firewall,Security Bundles
f)    Data centre and Cloud based services
g)    Digital media services (ie: billboards, online and print advertising, and search marketing)
h)    Internet of Things (IoT)
3.Thorough knowledge of business fundamentals e.g. Finance, Marketing, Planning, Purchasing and Communications.
4.Working knowledge of telecommunications, ICT, or media services industry e.g. regulation, emerging technologies and competition.
5.Thorough knowledge of voice, data, information technologies OR creating content and building campaigns AND associated trends/issues with the ability to apply and develop business solutions.
6.Demonstrated ability to interpret and effectively communicate technological concepts to clients at various organizational levels using both written and verbal methods.
7.Successfully demonstrates sales ability in face-to-face sales environment.
8.Excellent verbal and written communication skills and the ability to influence and persuade others.
9.Demonstrated ability to develop and deliver customized sales presentations.
10.Demonstrated ability to uncover customer business needs and business drivers.
11.Excellent ability to manage multiple tasks and to plan and organize in a self-directed environment.
12.Excellent analytical, problem solving, and decision-making skills.
13.Valid Driver’s License.

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CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.

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