.CST (Residential and Small Business I&R) 

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Location:  Prince Albert, SK  
Number of Positions: 1 
Salary: $28.34 - $38.22 (based on experience and education)  
Type of Position: Permanent Full Time  
Closing Date: 07/08/2025 
Comments: This is a Travelling Crew position.

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JOB SUMMARY

Provides high quality customer service with the installation, maintenance, repair and removal of residential and small business customer equipment and outside plant facilities. Performs related duties.
 

TYPICAL DUTIES & RESPONSIBILITIES
(Not all inclusive or applicable to all assignments)

1. Coordinates, installs, maintains, removes, tests and repairs residential, rural and small business equipment and outside plant facilities.
2. Connects, splices, grounds and terminates wires in outside plant facilities, concentrators and central offices in district and sub-district locations for residential, rural and small business customers.
3. Installs, rearranges, maintains, removes, tests and repairs single line, small business, enterphone, various high speed internet services, television services, coin station equipment, wiring and associated hardware to provide service to residential, rural and small business customers.  Activates wireless connections and configures computers.
4. Investigates and reports damage to outside plant facilities.  Isolates and repairs rural cable troubles.  Operates trenching equipment for the purpose of installing, repairing and replacing buried service wiring.
5. Investigates customer complaints pertaining to service troubles.  Identifies, repairs and replaces defective and/or damaged station equipment and outside plant facilities to restore or improve service.  Ensures discrepancies related to work orders, repair calls or customer accounts are brought to the attention of the responsible department.
6. Responsible to presurvey residential, rural and small business buildings for the purpose of identifying the type of wiring and amount of labour to be required.
7. Meets with property owners requiring coin station equipment installation.  Responsible for site preparation, finding suitable contractors and ensuring that the work is completed in a satisfactory manner.
8. Responsible for administrative processes relating to material/stock usage and returns, time reporting, order completion, vehicles and customer billing documentation.
9. Provides training to customers as required.  Identifies, assists and notifies sales department of potential sales opportunities.
10. Follows safe work practices and procedures.  Takes reasonable care to protect personal health and safety and the health and safety of others in accordance with the Occupational Health and Safety Act.
     

QUALIFICATIONS

1. Level 30 Math OR completion of Basic Electricity, Electronics and Transmission.
2. Ability to plan and organize in a self-directed environment.
3. General knowledge of personal computers and various software applications.
4. Good verbal communication skills and the ability to deal effectively with others.
5. Valid Driver’s Licence.

WORKING CONDITIONS

SPECIFICATIONS

1. Works in a self-directed environment.
2. Works shifts as per the Collective Agreement.
3. Required to work aloft or in confined spaces.
4. Required to lift heavy equipment.
5. “Performs related duties” means performs and/ or assists craft positions for good and sufficient reasons.
6. Overtime may be requested
7. Complies with all safety, health and environmental policies programs and standards at all times.

#LI-POST

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This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.