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Engineer/Technology Solutions Manager - Technical Support 

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Location:  Regina of Saskatoon, SK  
Number of Positions: 1 
Salary: $84,421 - $112,560 (based on experience and education)  
Type of Position: Permanent Full Time  
Closing Date: 01/30/2025 

Competition Comments: This position can be located in Regina or Saskatoon, SK.  This position is considered a technical career path position within SaskTel’s Technical Career Path Program. The program provides a parallel career path for technical management employees that promotes and supports the development of the high performance work environment critical to SaskTel's success. SaskTel’s Technical Career Path Program offers an opportunity to progress to higher salary bands. Title of Engineer / Technology Solutions Manager will be determined based on qualifications of successful candidate (see qualification #1).

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Ready to make a real impact at SaskTel? Join our team and play a crucial role in enhancing our Core Voice Support,, digital switching and cellular networks. You'll dive into system design, implementation, and technical support, tackling interface issues in both analog and digital switches. Plus, you'll coordinate software upgrades and recommend the best solutions for top-notch performance.

You'll be the go-to person for interfacing with suppliers to resolve technical problems and bring in cutting-edge technologies. Support the modernization of our switching network, represent SaskTel on national committees, and participate in international ventures. If you're passionate about technology and eager to drive innovation, apply now and help us shape the future of SaskTel's network infrastructure!

SPECIFIC ACCOUNTABILITIES
1. Provide system design, implementation and technical assistance support to all SaskTel user groups impacting the performance of the digital switching and cellular networks.  Responsibilities include supporting interface problems that arise in analog and digital switches, sub-systems or related network equipment.
2. Co-ordinate and assist with the insertion of digital switch software upgrades.  Recommend appropriate software and data requirements to ensure proper functionality and performance of the switching network.
3. Interface with equipment suppliers on technical problem referrals and issues impacting the performance of the digital switching network.
4. Provide recommendations and assistance by introducing and implementing new technologies and services. Assist user groups involved with the modernization of SaskTel's switching network.
5. Represent SaskTel on national committees and by attending conferences in order to enhance and refine the performance of the digital switching network.
6. Participates on assigned SaskTel International ventures.
7. Co-ordinate the implementation of new technologies and services as required.

QUALIFICATIONS
1. Education and experience (one of the following combinations):
   a. University Degree in Electrical, Electronics, Software or Systems Engineering and registered with the Association of Professional Engineers and Geoscientists of Saskatchewan. OR
   b. University degree in Computer Science with at least two years of relevant voice network communications systems experience.  OR
   c. Technical Diploma in Data Processing / Programming or Computer Technology or Electronic Engineering Technology with at least three years of relevant voice network communications systems experience.
2. Demonstrated knowledge of and experience with SaskTel systems used to provide voice services.    Examples include but are not limited to C20, CS2K, DMS and IMS
3. Experience with computer and Linux based systems, telecommunications networks, and IP networks is preferred.
4. Ability to understand and implement new and emerging technologies
5. Must possess creative and analytical skills.
6. Excellent written and oral communications and interpersonal skills.
7. Valid driver's license.

#LI-POST

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This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at selection.staffing@sasktel.com.