At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative! 

Marketing Manager - Service Development 

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Location: Regina or Saskatoon, SK  
Number of Positions: 1 
Salary: $96,011 - $128,015 (Based on education and experience)  
Type of Position: Permanent Full Time  
Closing Date: 08/26/2025 

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POSITION OVERVIEW

As part of the Marketing Operations team within SaskTel, this position is accountable for the:

· creating, developing, communicating and obtaining organizational commitment for plans and product development strategies in identified areas of focus;

· assembling and leading cross functional teams to identify, evaluate, and obtain corporate approval for new products, enhancements, and new business opportunities that align with strategic goals and priorities and have significant financial impact upon SaskTel;

· ensuring new products, enhancements and businesses are set up to win in the market in the short term and the long term; and

· completing all aspects of business cases and adhering to governance processes by leading cross-functional teams to acquire and analyze all necessary information with recommendations.

SPECIFIC ACCOUNTABILITIES

1. Develops business cases and proposals for approval and directs implementation of recommended product/service.
2. Develops new products in consultation with product marketing, technology, operations and senior management.
3. Through StageGate and Focus, develops idea templates, scoping documents, requirements documents and proposals and obtains corporate approval for the associated project resources and expenditures to implement the recommended solution.
4. Ensures the use of the Stage-Gate best practices for the development and introduction of new products and services to ensure quality of product, quality of vendor, quality of cost and revenue assumptions, quality of forecasts, and design of sales, fulfillment, assurance and billing processes.
5. Develops product and pricing information and training for sales and operations teams so that they can successfully communicate the value proposition, adhering to the SaskTel Brand Promise, and sell the cost benefit, including: features and benefits, competitive comparisons, and ROI logic/calculations for the customer.
6. Performance of any new product/service for the 12 months following channel launch including unit sales, revenue results, performance of operations and enabling groups post-launch. Completes 12 month post launch review and identifies and takes corrective action if required.
7. Leads a cross-functional multi-disciplined team in the evaluation of areas of focus based upon opportunity attractiveness and the business strengths of SaskTel.
8. Leads clients in the creation of strategy documents, plans, roadmaps and position papers that help create attack plans for service development within Arenas. Communicates those directional documents to stakeholders and enabling groups, with enough clarity and lead time for them to make preparations to support the service development process.
9. Develops and nurtures relationships with external clients such as vendors, industry subject matter experts and industry partners as well as with internal marketing, technology and enabling groups. This includes organizing meetings and forums to jointly generate ideas, solve problems, create strategies, identify opportunities, and quantify revenue goals and expenses.
10. Identifies and documents high quality new product ideas by initiating activities such as brainstorming and ideation sessions, applying customer research, analyzing current platform capabilities, researching market and technology trends, and evaluating inputs from others.
11. Accountable to be a source of innovation and to lead customers, sales people, cross- functional teams, other employees, and partners in the idea generation process, which includes evaluating and responding to inputs and suggestions in a timely manner and in a way that permits ideas to be improved upon.
12. Researches and understands what customers want, by engaging market research specialists and by using service development market research processes, to uncover unmet needs, identify problems and determine emerging areas of focus and incorporate that knowledge into design requirements for new products and services, at every stage of the product development cycle.
13. Leads cross-functional multiple-discipline teams to acquire and analyze all necessary information in all aspects of the business case development process, including requirements definition, systems and process designs, project plans, resource effort forecasting, and project costing.
14. Produces high quality work and adheres to approved project timelines and costs.
15. Identifies gaps in service development resources, process, and cross-functional teams, and accountable to communicate service development requirements to senior managers, marketing and technology clients, and enabling groups to ensure needs of service development are met.

QUALIFICATIONS

1. Bachelor of Administration or Commerce degree or equivalent combined education and work experience.
2. A minimum of 2 years of demonstrated leadership in marketing and product management.
3. Ability to conceptualize alternative business models and apply solid marketing and business principles to business opportunities.
4. Knowledge of SaskTel department’s inter-relationships and the ability to influence decision making and action.
5. Strong, demonstrated leadership skills.
6. Demonstrated ability to speak to customers and interpret customer comments and concerns as solvable problems and identify the criteria by which the customer will judge the successful product, whether the customer knows the problem and solution or not.
7. Excellent verbal and written communication skills and interpersonal and presentation skills.
8. Ability to lead a team internal to Marketing and Service Development as well as cross functionally in the integration of activities across the organization.
9. Must demonstrate a high level of commitment to the effective implementation of Partnership for Excellence process along with the ability to lead, inspire and motivate individuals within the team.
10. Active commitment and support, directly and indirectly, in the promotion of SaskTel's image inside and outside of SaskTel.

#LI-POST

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This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.